Privacy Policy

Last updated: May 30, 2025

At Rescue The Dogs ("we", "us", or "our"), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our store at rescuethedogs.com.

1. Information We Collect

When you visit our site or place an order, we may collect the following:

Personal identification information: Name, email address, mailing address, phone number, and payment information.
Device and usage data: IP address, browser type, referring URLs, and pages visited.
Order information: Details about the products you purchased and your transaction history.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and customer support communications
Send marketing and promotional communications (only if you have opted in)
Improve our website and shopping experience
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties who assist us in operating our store, including:

Payment processors (e.g., Shopify Payments, PayPal)
Shipping and fulfillment partners
Email marketing platforms (only with your consent)
Analytics providers to help us understand site usage

These third parties are contractually required to keep your information confidential and use it only for the services they provide to us.

4. Cookies

Our store uses cookies to enhance your browsing experience, remember your preferences, and help us understand how visitors use our site. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at contact@rescuethedogs-help.com.

7. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our store is hosted on Shopify, which maintains industry-standard security measures.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.